About Me

I am a Senior Digital Accessibility Specialist (CPWA) with over 20 years’ experience in design, front‑end development, UX and accessibility. I work remotely with clients and agencies in the UK, Europe, North America and Asia.

I offer a practical, hands‑on approach to making digital products inclusive, specialising in identifying barriers and directly remediating issues in both code and design. I also advise teams on creating accessible content, improving user experience and ensuring that responsive layouts work smoothly for disabled users.

I believe UX and responsive design are essential to inclusive design. A site may technically meet WCAG standards, but if it is confusing, poorly structured or difficult to use on mobile, it still creates barriers for disabled users. My multi-disciplinary background enables me to bridge UX, design and development, ensuring that accessibility is embedded from the first concept to the final implementation.

Accessibility

Due to my lived experience of disability, I care deeply about the inclusion of disabled people online. I continuously work to keep my knowledge of digital accessibility up to date. I can design and build an entire WCAG 2.2 compliant website to meet a client’s needs, or I can analyse an existing website and advise on how best to improve accessibility compliance, while maintaining the overall look and feel of the site. My skills include:

• Audits: I carry out WCAG 2.2 AA audits and provide clear, prioritised remediation guidance.
• Remediation: I can suggest practical design and development fixes for sites that are not WCAG 2.2 compliant.
  • I can fix accessibility issues directly in front-end code (HTML, CSS, JS, etc).
  • I can remediate complex components including navigation, forms, accordions, modals, and custom UI elements.
  • I can identify key issues in design visuals and provide appropriate solutions without degrading the quality of the designs.  
  • Due to my design and development background, I can work in detail with teams to agree solutions.
• Documentation: I prepare remediation plans, prioritisation guidance, and accessibility statements.
• Content Guidance: I advise on creating accessible content, including headings, link text, error messaging, alt text, tables and writing patterns that support cognitive and screen‑reader accessibility.
• Assistive Technology: I test with assistive technology including NVDA, JAWS and Android TalkBack to validate issues across desktop and mobile. I’m familiar with VoiceOver conventions and can test on iOS as needed.
• Education & Advocacy: Train teams in accessible design and development; promote accessibility best practice across organisations.

User Experience Skills

I have a sound knowledge of user-centred design techniques and information architecture.

• User-centred design: I can create personas, user journeys, empathy maps, problem statements, user stories, value propositions, goal statements, site maps and wireframes.
• Research: I can conduct foundational research including surveys, competitor analysis and secondary research. I have been involved in usability testing sessions and I can create test plans and scripts, conduct user testing and create reports and affinity diagrams.
• Review: I review UX to identify issues that could adversely affect disabled users.
• Design: I create sites with intuitive navigation, clear hierarchies and consistent, predictable behaviour to increase usability for all audiences.

Design Skills

I create accessible-first design for websites without compromising on the look and feel. My focus in design is getting to the heart of what a client wants, and who their audience is, so that I can tailor my designs to their specific needs. While each design is unique, I tend towards a clean, user-friendly aesthetic, balancing creativity with clarity, legibility and cognitive accessibility.

I am able to balance innovative and original design concepts with the creation of a clear and effective response to the brief. While my primary focus is digital work, I also have a breadth of experience in branding and print-based design. I am proficient with both Figma and the Adobe Creative Suite.

Development Skills

My front-end development is semantic, accessible-by-default and characterised by my attention to detail and lateral thinking. This allows me to create fully responsive, highly polished accessible websites.

• Expert in HTML5, CSS3, SASS, LESS, responsive design and semantic structuring.
• Strong accessibility-focused front-end development with attention to detail.
• Experience with Bootstrap 5, jQuery, XSLT, XForms, PHP and JSON.
• CMS experience including WordPress (FSE) and ProteanCMS.

Project Management Skills

I often take projects through the entire design process, and I have experience of:

• Meeting with clients to define the brief, pitch accessibility work, present design visuals, discuss changes and review site builds
• Managing projects end-to-end, including UX, design, development and testing.
• Leading accessibility improvements across teams and departments.
• Liaising with marketing, development and content teams.
• Supporting, training and mentoring colleagues.
• Maintaining an overview of a project to ensure all elements work together and stay on schedule

Personal Qualities

I am efficient at multi-tasking and am able to work to tight deadlines in high-pressure environments. I have the resilience to deal with difficult projects and the interpersonal skills to reconcile conflicting demands and points of view. I am equally happy to work independently or as part of a team. I genuinely enjoy learning new skills and meeting new challenges, and I keep up to date with the latest digital trends and techniques.